Shipping policy

Thank you for shopping with Full Tails ! We aim to offer you the best shipping options, no matter where you live. Below are the terms and conditions of our shipping policy:

**Shipping Processing Time 3-5 business days, after receiving your order confirmation email.

- You will receive another notification when your order has shipped.

- In the case of a high volume of orders or any delays, we will notify you via email with an updated timeline.

**Shipping Rates & Delivery Estimates**

Shipping charges for your order will be calculated and displayed at checkout. Delivery times depend on your location and the shipping method selected.

*Delivery delays can occasionally occur.*

**Customs, Duties, and Taxes:**  

Full Tails is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

**Order Tracking**

Once your order has shipped, you will receive an email notification with a tracking number that you can use to check the status of your order.

 **Shipping Restrictions**

We do not ship internationally currently.

 **Lost or Damaged Shipments**

Full Tails is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.

 **Contact Us**

For any shipping-related questions or concerns, please contact us at fulltailsnyc@gmail.com